AREA SALES LEADER 2 - PHILADELPHIA
Company: Marriott
Location: Boston
Posted on: October 14, 2024
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Job Description:
Additional Information Leader supports portfolio of 7 Marriott
Select Brand Hotels in Philadelphia Market, Must reside in
PhiladelphiaJob Number 24162852Job Category Sales &
MarketingLocation Courtyard Philadelphia Plymouth Meeting, 651
Fountain Road, Plymouth Meeting, Pennsylvania, United
StatesSchedule Full-TimeLocated Remotely? YRelocation? NPosition
Type ManagementJOB SUMMARYProvides leadership and direction to a
team of area-based property sales associates to grow account share
and drive revenue across hotels with regional priorities and
overall segment strategies. Sets sales targets by associate and
property to achieve the overall revenue goals within the area.
Provides day to day leadership to the area teams to achieve
assigned revenue and market share goals. Provides direct
supervision to property-based sales managers for properties without
sales leadership. Monitors pull-through of segment strategies and
partners with General Managers to verify properties attain and grow
sales/revenue objectives. Coordinates with the Group Sales teams
within the Sales Office to successfully execute the sales strategy
relating to transactional excellence. Maintains accountability for
achieving revenue goals, team booking pace goals, guest and
associate satisfaction and overall financial performance of hotels
within their purview.CANDIDATE PROFILEEducation and
ExperienceRequired:--- High school diploma or GED; 4 years
experience in the sales and marketing, guest services, front desk,
or related professional area.OR--- 2-year degree from an accredited
university in Business Administration, Marketing, Hotel and
Restaurant Management, or related major; 2 years experience in the
sales and marketing or related professional area.Preferred:---
4-year bachelor's degree in Business Administration, Marketing,
Hotel and Restaurant Management.--- Proven leadership skills in
supervising and managing associates.--- Lodging sales
experience.--- Account management experience.CORE WORK
ACTIVITIESManaging Sales Activities--- Verifies area Sales and
Marketing strategies and programs are in alignment with the overall
market goals.--- Tracks account growth and profitability to
positively influence customer purchasing behavior.--- Implements
the brand's service strategy and applicable brand initiatives in
all aspects of the sales process and focuses on building long-term,
value-based customer relationships that enable achievement of the
hotel's' sales objectives.--- Reviews the Smith Travel Research
STAR report, reviews competitive shopping reports, researches
competitor's sales team strategies and uses other resources to grow
occupancy and RevPAR and increase market share.--- Gains
understanding of the hotel's primary target customer to generate
better business solutions.--- Provides customer intelligence in
evaluating the market and economic trends that may lead to changes
in sales strategy to meet or exceed customer expectations.---
Evaluates market and economic trends and introduces appropriate
changes in sales strategies to generate increased revenue and
establish competitive position in the market for each property.---
Manages the development of a strategic account plan for the demand
generators in the market, and confirms sales team is leveraging
Marriott International (MI) demand engines to full potential.---
Focuses on proactive selling and penetrating accounts.--- Partners
with Group Sales leaders within the Sales Office and Property
Stakeholders to review sales results and plans for each property
with re-solicitation efforts and account assignments.--- Focuses on
building each property's top line revenue by developing a sales
strategy that utilizes on-property and off-property sales channels
to deliver results.--- Serves as the primary sales contact for the
General Managers (GMs) and property leadership teams.---
Understands and accurately represents individual property needs.---
Partners with Field Marketing to develop and execute marketing
communication activities; evaluates marketing opportunities by
surfacing needs.--- Channels customer feedback, as appropriate, on
all aspects of opportunity management to the Group Sales teams.---
Supports hotel development efforts for their hotels to gainfully
grow the Marriott International Brand; provides input, as required,
to the feasibility of projects, pro-forma development and approval,
and sales and marketing plan development and execution in new and
converted hotels.--- Develops actionable recommendations and
responses to optimize performance and drive growth and
profitability.--- In partnership with Revenue Management, develops
business sales strategy plan to achieve property goals; utilizes
the property diagnostic process to maximize revenue and profits.---
Partners with Revenue Management for the annual pricing process,
request for proposal (RFP) and development of the marketing
business plan.--- Monitors local property business outlook and
consults with Revenue Management on strategy.--- Monitors all
hotels in the market. Plays a challenge role in the review of
on-going property-based sales & marketing decisions and initiatives
establishing the right approaches and resources are brought to bear
on property business challenges and opportunities.--- Creates and
implements solutions for hotels that are not performing to
expectation.--- Maintains successful performance by increasing
revenues, controlling expenses and providing a return on investment
for the owner and Marriott International.--- Partners with Market
Sales Leader to engage with owners and asset managers and
communicate account strategy and hotel's performance metrics.---
Monitors pull-through of segment strategies and partners with
General Managers to verify that their hotels attain and grow
sales/revenue objectives.--- Sets sales targets by associate and
property to achieve revenue goals for hotels within their
purview.--- Performs other duties, as assigned, to meet business
needs.Building Successful Relationships--- Develops and manages
internal key stakeholder relationships.--- Serves as the property
sales liaison with all sales channels, Revenue Management, Event
Management, Regional Marketing Communications and other hotel
departments as appropriate.--- Develops strong community and public
relations by verifying that properties participate in local market
trade shows and client events.--- Develops a close working
relationship with operations to execute service and selling
strategies at the hotel level.--- Monitors the effective resolution
of guest issues that arise as a result of the sales process by
creating mechanisms to channel issues to property leadership and/or
other appropriate stakeholders.Leadership--- Manages and directs
the area-based property sales team and promotes accountability to
drive superior business results within the area.--- Provides
leadership and direction to a team of area-based sales associates
to drive revenue across hotels with regional priorities and overall
segment strategies.--- For properties without sales leadership,
manages and directs property-based senior sales executives and/or
destination sales executives to achieve hotel revenue goals.---
Deploys sales teams against the most profitable property-based
customer accounts. Sets performance targets that focus hotel sales
associates to grow account share and drive revenue to local
hotels.--- Serves as a change agent for hotels within their purview
and plays a key leadership role in driving the implementation,
pull-through and sustainment of Sales Transformation and related
programs and key initiatives (e.g., CI/TY, etc.).--- Partners with
Human Resources to attract, develop and retain the right people to
support the strategic priorities of the market.--- Creates
effective structures, processes, and jobs, and verifies performance
management systems are in place.--- Sets goals and expectations for
direct reports using the Leadership Performance Process (LPP),
aligns performance and rewards, appropriately addresses performance
issues and holds staff accountable for successful results.---
Forecasts talent needs and manages talent acquisition strategy with
Human Resources (HR) to minimize lost time due to turnover.---
Keeps an active list of the competition's best sales people and
executes a recruitment and acquisition plan with HR.--- Champions
leadership development and workforce planning priorities by
assessing, selecting, retaining and developing diverse,
high-caliber talent that can lead the organization today and
strengthen the leadership bench for the future; continues to
upgrade the sales & marketing talent; works with HR to anticipate
future talent needs based on business growth plans.--- Reviews
sales activity performance and addresses opportunity areas with
direct reports.--- Identifies training needs and verifies that
associates understand and execute against the Total Account
Management Process.--- Provides day to day leadership to the area
Group, Business Transient and Catering Sales teams to achieve
assigned revenue and market share goals.--- Provides direct
supervision to property-based sales managers for properties without
sales leadership.--- Maintains accountability for achieving revenue
goals, team booking pace goals, guest and associate satisfaction
and overall financial performance of hotels within their
purview.All locations offer coverage for medical, dental, vision,
health care flexible spending account, dependent care flexible
spending account, life insurance, disability insurance, accident
insurance, adoption expense reimbursements, paid parental leave,
educational assistance, 401(k) plan, stock purchase plan, discounts
at Marriott properties, commuter benefits, employee assistance
plan, and childcare discounts. Benefits are subject to terms and
conditions, which may include rules regarding eligibility,
enrollment, waiting period, contribution, benefit limits, election
changes, benefit exclusions, and others.Must reside within
Philadelphia.Marriott International is an equal opportunity
employer. We believe in hiring a diverse workforce and sustaining
an inclusive, people-first culture. We are committed to
non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable
law.Marriott International is the world's largest hotel company,
with more brands, more hotels and more opportunities for associates
to grow and succeed. Be where you can do your best work,--- begin
your purpose, belong to an amazing global--- team, and become the
best version of you.
Keywords: Marriott, Methuen , AREA SALES LEADER 2 - PHILADELPHIA, Sales , Boston, Massachusetts
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